How the BBC has discouraged me from ever filling in a website feedback form again
November 6, 2007
I went to the BBC news website this afternoon, to be greeted by this chipper message:

“Wow!” I thought. “The BBC need me to help them keep their finger on the pulse! Of course I have 5 minutes for them. Although I do want to know what the Queen and Jordan (aka Katie Price, not the country) have in common.*” Exactly whose pulse the Beeb are trying to check wasn’t clear, but could it maybe perhaps maybe have anything to do with selling their soul to advertisers? In any case, I emphatically click ‘yes’.

What is the contry of my residence? I click on the UK.

Oh noes! Only international visitors can waste time filling in the survey. Game over. And yet, I still need to click the ‘finish’ button. Where might that take me?

…to another useless screen. My input has been greatly appreciated. Oh that’s nice. Of course it would’ve been nicer to have a link back to the news website which I was trying to visit in the first place, or even – gosh, this is crazytalk mind – to be told that I wasn’t eligible to fill in the survey four screens ago.
*Turns out they’re both considered extremely glamorous, but in very different ways.
Entry Filed under: copywriting, design, horrible things, me, web geekery. .
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1.
Anita Desk | November 6, 2007 at 6:26 pm
Your screen shot has cut off the top edge. Were you on the U.K. or International version? (see the topmost red stripe)
2.
Milly | November 7, 2007 at 12:00 pm
I assume I was in the UK version, although maybe I wasn’t. Guess I’ll find out when they introduce the ads…
3.
Laura | November 7, 2007 at 3:11 pm
It took me a good three minutes to realise that was a screen shot and I kept trying to click the x to get the screen off, thanks
4.
hookjab | November 7, 2007 at 6:34 pm
sorry…! next time I’ll put a border around the pics to make it clearer.
5.
WhichBurner | June 13, 2009 at 5:29 pm
Crazy, but true, its like they really don’t want to interface withus!