Click here! Click here! Click here!

October 22, 2007

click hereEveryone knows that you shouldn’t ever hyperlink the words ‘click here’, right? Well that’s all wrong, believes Brian Clark of Copyblogger. As he explains,

“I’ve always been a big proponent of having actionable anchor text for links when I really want someone to click. From a copywriting standpoint, it’s a no brainer—it’s been proven time and time again that if you want someone to do something, you’ll get better results if you tell them exactly what to do.”

But although that attitude implies that Brian thinks his readers are thick, in his opinion it’s actually the desire to hyperlink with anything other than ‘click here’ that demonstrates stupidity:

“Another reader once chastised me for wasting anchor text with the words “click here,” even though my primary goal for the link was to get people to click (shocking, I know). This is when I first realized that Google is truly making people retarded. Somehow, this person no longer saw links as navigation for actual people to use; they only exist to pass on “juice” according to an algorithm that no one fully understands.”

Brian quotes some statistics from an experiment on a marketing newsletter which tested different click words. It seems to back up his theory: linking the words ‘Click to continue’ improved the click-through rate by 8.53%, ‘Continue to article’ improved the rate by 3.3%, and ‘Read more’ decreased the rate by 1.8%.

However, there are three major flaws in his argument.

Firstly, the statistics quoted are meaningless are we have no idea how many people took part in the experiment, how many times it was conducted or what kind of control they used. And 87% of scientists agree that without this information your stats are useless.

Secondly, the purpose of links is not simply to lead people to somewhere else. Readers scan pages online, looking for keywords. Since links are almost invariably highlighted in a different colour and/or underlined, making key phrases and words links helps readers find what they need.

Thirdly, as Brian acknowledges, links make Googlejuice. And what, exactly, is so wrong with writing copy that benefits both readers and search engines? So what if your click-through rate to another page on your website is down by 1.8% because you don’t link with the phrase ‘click here’. Boo hoo. Your Google rank for that page will be higher, and your readers will find it much faster. I think that’s more than a fair trade-off.

In conclusion, the only time you should really have to link the word ‘click’ is if your design is so utterly confusing that you have a button that doesn’t look like it will link anywhere, and you need to actually tell people to use it. Copywriters don’t work in a vacuum. It’s not crazy to think that we should work with rather than against web designers and web developers to produce readable, effective websites.

Entry Filed under: copywriting, design, web geekery, web writing, writing tips. Tags: , , , , , .

2 Comments Add your own

  • 1. gildedfolly  |  October 31, 2007 at 3:15 pm

    You know, in my previous Amazing incarnation our copy was all about the call to action. The fact that it breaks up the flow of the text seems to be immaterial to some.

  • 2. The Muse  |  April 5, 2008 at 2:08 pm

    Guilty as charged. For the mostpart I try, really try, to use names and titles. But sometimes it’s just easier to say “click here” or even easier: “here”! I’ve done both. Shame on me.

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